Why Change Is Necessary.
An organisation will either grow or shrink and in both situation the change is necessary. We had seen a successful company such as GE under the leadership of Jack Welsh had grown to be the admired company. He would not be able to do it without implementing changes within the organisation.
Leaders Must Make The Change Happen.
No change will be possible without the drive from the leaders. The leaders must be the one that plan and coordinate the changes. They have to believe in it and show the living example how changes will be planned and implemented.
Keys Driver of Change
The main obstacles to changes is the people. They need to buy the idea and see it of value. Part of the marketing techniques and strategies may be use in getting the support from the staff.
a. Effective communication
Having a good communication strategy and network is vital to the success of the change exercise.
Without a good system, the staff will rely on the gossip and informal networks that may be carrying different messages and having a separate agenda.
The communication would explain in the lay man language, the reasons for the change and the implication if the change does not take place. It had to be continuous and consistently sent through the office channels and the selected agents of change.
b. Collecting the feedbacks
The voices from the floor has to collected and collated. That will require the silent agents, who work behind the scene at different levels of the organisation. Why is this necessary, because we want to know what are the issues that the staff have. You cannot get it in the open meeting, as most will speaking with caution, as they fear the consequences of sending a wrong message.
.. to be written..
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